General Terms and Conditions (GTC)

for services relating to marriages in Denmark

Service Provider:

Einfach Heiraten in Dänemark
Grüner Weg, 25379 Herzhorn, Deutschland
einfach.heiraten.in.daenemark@gmail.com

Last updated: 01.06.2026

§ 1 Scope and Contractual Basis

1. These General Terms and Conditions apply to all contracts between the Service Provider and its customers concerning consulting, preparation, organisational and agency services in connection with an intended marriage in Denmark.

2. The specific scope of services depends on the service package selected and on any additional services individually agreed between the parties.

3. The desired service package may be selected in particular by means of a questionnaire provided by the Service Provider, via the website, by email, WhatsApp or through another agreed means of communication.

4. The relevant contractual terms are the service package selected and confirmed by the Service Provider, the applicable package price and the individually agreed payment terms.

5. Individual agreements take precedence over provisions of these General Terms and Conditions where they deviate from them.

§ 2 Subject Matter and Main Scope of the Agency Services

1. The subject matter of the contract is the professional support provided in preparing and organising an intended marriage in Denmark.

2. A substantial part of the Service Provider’s activities consists of the administrative preparation of the procedure up to the submission of the application to the competent Danish authority.

3. Depending on the selected package, the main administrative services may include, in particular:

• personal consultation with the customers;

• answering questions concerning the procedure;

• ongoing communication during the preparation process;

• explaining the requirements for the documents to be submitted;

• providing instructions on how documents should be photographed, scanned or submitted so that they can be properly processed by the authorities;

• reviewing documents submitted by the customers;

• identifying missing, incomplete or potentially problematic documents;

• assisting with obtaining or preparing any documents still required;

• sorting and preparing documents for the Danish procedure;

• preparing the information required for the application;

• completing or preparing the required application information and forms;

• compiling the application;

• submitting or transmitting the application to the competent Danish authority;

• communicating with the competent authority within the scope of the agreed services;

• handling enquiries from the competent authority insofar as this is included in the selected package.

4. The parties acknowledge that the consulting, reviewing, preparing and submission services described above constitute a substantial part of the economic value of the agency service and may involve considerable time and work.

5. The main administrative service is considered performed once the Service Provider has properly prepared and submitted the application to the competent Danish authority on the basis of the information and documents provided by the customer.

6. If the selected package includes additional services after approval has been granted, such as appointment organisation, transfer services or other additional services, these remain part of the respective package.

7. The Service Provider does not guarantee a successful outcome in the sense that the competent authority must issue a positive decision. The decision concerning the customer’s eligibility and the granting of approval lies exclusively with the competent Danish authority.

§ 3 Conclusion of the Contract and Selection of the Service Package

1. The Service Provider offers different service packages with different scopes of services and different prices.

2. The total price is therefore not specified as a fixed amount in these General Terms and Conditions.

3. The customer selects the desired service package in particular via the questionnaire, the website, by email or by WhatsApp.

4. The Service Provider confirms the selected package and the applicable price in particular by email, WhatsApp, booking confirmation, invoice or another form of text communication.

5. The customer is obliged to check the information concerning the selected package and the price and to notify the Service Provider without undue delay of any apparent discrepancies.

§ 4 Individual Agreements by Email, WhatsApp and Other Electronic Communication

1. Individual agreements between the parties may, provided that no statutory formal requirement applies, be concluded in particular by email, WhatsApp or another agreed electronic means of communication.

2. This applies in particular to agreements concerning:

• the selection or change of a service package;

• the package price;

• the amount of the deposit;

• the remaining balance;

• additional services;

• payment dates;

• organisational arrangements.

3. Unless otherwise individually agreed, the standard deposit is EUR 200.00.

4. A different deposit amount, for example EUR 100.00 or EUR 150.00, may be individually agreed.

5. A change to the deposit does not automatically change the total price of the selected service package.

6. Example: If the agreed package price is EUR 650.00 and a deposit of EUR 100.00 is individually agreed, the remaining balance is EUR 550.00.

7. For evidentiary purposes, the Service Provider may subsequently confirm an individual agreement by email, WhatsApp, invoice or booking confirmation.

§ 5 Fees, Deposit and Remaining Balance

1. The fee payable by the customer is based on the individually selected and confirmed service package.

2. Unless otherwise individually agreed, the deposit is EUR 200.00.

3. The remaining balance is calculated by deducting the agreed and paid deposit from the agreed total package price.

4. The remaining balance becomes due once the competent Danish authority has issued a positive decision or approval concerning the submitted marriage procedure.

5. The remaining balance must be paid within three working days after the Service Provider has notified the customer that the approval has been granted.

6. For the payment deadline to arise, notification by the Service Provider that the positive decision or approval of the competent Danish authority has been received is sufficient.

7. Payment of the remaining balance is not conditional upon the customer having already arranged a wedding date or upon the approval having already been used by the customer.

8. Nor is payment conditional upon the customer subsequently deciding to proceed with the marriage.

9. In particular, the following subsequent decisions by the customer do not affect an already accrued payment obligation:

• the customer decides not to marry for the time being;

• the marriage is postponed until a later date;

• the couple has separated or had an argument;

• one or both parties change their personal plans;

• the customer does not wish to use the approval at present;

• the customer wishes to organise the remaining procedure independently;

• the customer no longer wishes to receive further assistance from the Service Provider.

10. A subsequent personal decision by the customer not to marry, to postpone the marriage or to arrange the marriage in another way does not retroactively make properly performed agency services free of charge.

11. Mandatory statutory rights of the customer, including any statutory right of withdrawal, remain unaffected.

§ 6 Notification of Approval and Provision of Documents

1. Once the Service Provider becomes aware that the competent Danish authority has issued a positive decision or approval, the Service Provider may inform the customer by email, WhatsApp or another agreed means of communication.

2. Notification that the positive decision is available is sufficient to trigger the payment deadline set out in § 5.

3. To the extent that the Service Provider has a statutory right to withhold performance or exercise a right of retention, the Service Provider may, where legally permissible, withhold further performance until the outstanding due payment has been received.

4. This may, where legally permissible in the individual case, include further organisational work, appointment organisation or the forwarding of documents.

5. Mandatory statutory obligations to provide information, documents or other services remain unaffected.

6. Once the outstanding balance has been paid in full, any remaining services owed under the selected package will be continued or documents will be provided in accordance with the agreed scope of services.

§ 7 Fees Charged by the Danish Authorities and Third-Party Costs

1. Fees charged by the competent Danish authority are not included in the Service Provider’s fee unless expressly stated otherwise in the respective offer or service package.

2. The customer bears the applicable authority fee in addition to the agency fee.

3. Where the Service Provider merely receives or forwards an authority fee on behalf of the customer, such amount constitutes a third-party cost and not remuneration for the Service Provider.

4. The same generally applies to costs charged by external service providers, insofar as such costs are not expressly included in the selected package.

§ 8 Express Request to Begin Performance Before Expiry of the Withdrawal Period

1. If the customer has a statutory right of withdrawal due to a distance contract or a contract concluded away from business premises, the customer may expressly request that the Service Provider begin performing the contract before the expiry of the statutory withdrawal period.

2. Such services may include, in particular:

• commencement of the consultation;

• reviewing and assessing documents;

• answering individual questions on an ongoing basis;

• providing instructions on the correct preparation, photographing, scanning, digitisation and submission of documents;

• checking documents for completeness;

• preparing the application;

• completing or preparing the required information;

• compiling the documents;

• communication relating to the application;

• submitting the application to the competent Danish authority.

3. The customer is informed that these activities constitute a substantial part of the agency service.

4. The customer may expressly declare:

“I expressly request that the Service Provider begin performing the services before expiry of the statutory withdrawal period.”

5. The customer may additionally confirm:

“I acknowledge that my statutory right of withdrawal may expire upon full performance of the service if the statutory requirements are met, including my prior express consent to the commencement of performance and my confirmation that I am aware that my right of withdrawal will expire upon complete performance.”

6. If the customer exercises a statutory right of withdrawal after performance has begun at the customer’s express request, any obligation to pay compensation for the services already performed shall be determined in accordance with the applicable statutory provisions.

7. When determining any statutory compensation, the consulting, reviewing, preparation, communication and submission services actually performed up to the time of withdrawal shall be taken into account.

8. The mere submission of an application does not automatically cause a statutory right of withdrawal to expire independently of the statutory requirements.

9. If the contractual service has been fully performed and the statutory requirements for expiry of the right of withdrawal have been fulfilled, the statutory provisions concerning expiry of the right of withdrawal shall apply.

§ 9 Scope of the Administrative Services After Submission of the Application

1. The parties acknowledge that a substantial part of the Service Provider’s work in preparing a marriage in Denmark is generally performed before and upon submission of the application.

2. This includes, in particular:

• previous consultations;

• extensive communication over a longer period where applicable;

• answering individual questions;

• explaining administrative requirements;

• instructions concerning the proper creation of photographs, scans and copies;

• instructions concerning required documents;

• sorting and preparing documents;

• checking for apparent inconsistencies;

• preparing the application;

• compiling the required information;

• submitting the application to the competent authority.

3. Upon proper submission of the prepared application, the main administrative service of the Service Provider is generally considered performed.

4. Any subsequent enquiries from the competent authority will be handled to the extent included in the selected package.

5. Further services agreed after approval, such as appointment organisation, transfer services or other additional services, remain subject to the selected package.

§ 10 Customer’s Decision After Approval

1. The agency service is provided for the preparation and processing of the administrative procedure and is not conditional upon the customer actually making use of the approval at a later date.

2. Once approval has been granted by the competent Danish authority, the agreed and due remuneration therefore generally remains payable even if the customer subsequently:

• no longer wishes to marry;

• postpones the marriage;

• separates from their partner;

• chooses another wedding date;

• no longer wishes to continue with the procedure;

• revokes the authority granted to the Service Provider;

• wishes to use the approval at a later date;

• wishes to arrange the remaining procedure independently.

3. A subsequent change of mind by the customer does not make properly performed consulting, preparation, document review, application or submission services free of charge retroactively.

4. Mandatory statutory rights remain unaffected.

§ 11 Power of Attorney and Revocation

1. Where the customer grants the Service Provider a power of attorney to communicate or act on the customer’s behalf with the competent Danish authority, the power of attorney serves the performance of the service contract.

2. Revocation of such power of attorney does not automatically terminate the underlying service contract.

3. In particular, revocation of the power of attorney granted to the Service Provider or the competent Danish authority is not automatically equivalent to exercising a statutory right of withdrawal from the service contract.

4. Services already performed and remuneration claims already accrued remain unaffected within the limits of applicable law.

5. If the customer revokes the power of attorney after the competent authority has granted approval, this does not generally affect the payment obligation for the remaining balance that has already become due.

6. Mandatory statutory rights of withdrawal, termination and other consumer rights remain unaffected.

§ 12 Additional Services After Approval

1. If the selected package includes additional services after approval, such as hotel transfer, assistance, appointment organisation, photography, styling or other additional services, their scope shall be determined by the selected package.

2. If the customer does not use a service included in the package for personal reasons, the applicable statutory provisions and the specific agreement concerning the package shall apply.

3. Third-party costs that have already been incurred and cannot be cancelled may be taken into account to the extent legally permitted.

4. Where services or third-party costs are actually saved and the law requires such